Question 1

How do I know if I have a hidden water leak?

Accepted Answer

Watch for a water bill that rises without a reason, the sound of running water when fixtures are off, warm spots on floors, damp drywall, musty odors, or a water meter that keeps moving when all fixtures are closed. A licensed plumber can use pressure testing or electronic leak detection to locate the source without unnecessary damage. Elite Pro Services offers leak detection across the East Valley.

Question 2

What causes low water pressure in my home?

Accepted Answer

Low pressure can come from a partially closed shutoff valve, a failing pressure-reducing valve, mineral buildup inside pipes or fixtures, a leak somewhere in the system, or a problem at the water main. The cause matters because the fix is different for each. Elite Pro Services can test your pressure, inspect the PRV, and trace the source of the drop.

Question 3

How long does a water heater last?

Accepted Answer

Tank water heaters typically last 8 to 12 years; tankless units often last longer with proper maintenance. Hard water, sediment buildup, and infrequent flushing shorten lifespan. Signs of a failing unit include rusty water, rumbling or popping sounds, inconsistent hot water, or visible corrosion around the tank. Elite Pro Services can inspect your unit and explain repair versus replacement options.

Question 4

What is a slab leak and how serious is it?

Accepted Answer

A slab leak is a break or pinhole in a water or drain line running beneath the concrete foundation. Left unaddressed, it can erode the soil under the slab, damage flooring, promote mold, and raise water bills significantly. Detection usually requires electronic equipment or pressure testing. Repair options range from spot repair to rerouting the line above the slab. Elite Pro Services handles slab leak detection and repair.

Question 5

Why does my drain keep clogging?

Accepted Answer

Recurring clogs usually mean the blockage was never fully cleared, or there is a deeper issue such as grease buildup, root intrusion, a partial collapse, or an offset joint in the drain line. A camera inspection can show exactly what is happening inside the pipe. Elite Pro Services offers hydro-jetting and camera inspection to clear and diagnose persistent drain problems.

Question 6

What is hydro-jetting and when is it needed?

Accepted Answer

Hydro-jetting uses high-pressure water to scour the inside of drain and sewer lines, removing grease, scale, roots, and debris that snaking leaves behind. It is often recommended for recurring clogs, slow drains throughout the home, or as a preventive measure for older pipes. A camera inspection beforehand confirms the pipe can handle the pressure. Elite Pro Services provides hydro-jetting for residential and commercial properties.

Question 7

How do I know if I need to repipe my home?

Accepted Answer

Signs include frequent leaks at multiple locations, discolored water, low pressure throughout the house, pipes that are visibly corroded, or a home with galvanized steel pipes that are decades old. A plumber can inspect the pipe material and condition and explain whether spot repairs or full repiping makes more sense for your situation. Elite Pro Services offers repipe consultations across the East Valley.

Question 8

What is a pressure-reducing valve and do I need one?

Accepted Answer

A pressure-reducing valve (PRV) limits the water pressure entering your home from the municipal supply. High pressure stresses fixtures, appliances, and pipe joints, leading to leaks and shorter equipment life. Most homes benefit from a PRV set between 50 and 70 psi. If yours is old, stuck, or missing, Elite Pro Services can test your pressure and install or replace the valve.

Question 9

Can I use chemical drain cleaners on my pipes?

Accepted Answer

Chemical drain cleaners can clear minor clogs but repeated use damages pipe interiors, especially older pipes, and is harmful to septic systems. They also do not address root intrusion, grease buildup deep in the line, or structural problems. For recurring or slow drains, a professional inspection and hydro-jetting is a safer and more effective long-term solution. Elite Pro Services can clear drains without damaging your pipes.

Question 10

What should I do if a pipe bursts?

Accepted Answer

Shut off the main water supply immediately to stop the flow. If water is near electrical panels or outlets, turn off the circuit breaker for that area. Open faucets to drain remaining pressure from the lines. Document the damage for insurance purposes, then call a licensed plumber. Elite Pro Services is available 24/7 for emergency pipe repairs across the East Valley.

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